Customer Service

For customer service inquiries: customerservice@senecaservicing.com or 866-919-5608
For payoff requests: payoffs@senecaservicing.com (Payoff Request Form)
For VOM requests: vom@senecaservicing.com
Opt-outs: optout@senecaservicing.com

 

Written Correspondence

Seneca Mortgage Servicing LLC
611 Jamison Road
Elma, NY 14059
Fax: 716-989-2950

Property Loss

Phone: 866-745-9727
Fax: 866-756-2828
Hours M-F 9am-10pm EST

 

Payment Information

Overnight Mortgage Payments
Seneca Mortgage Servicing LLC
611 Jamison Road
Elma, NY 14059
Attn: Payment Processing

Payments With or Without Coupons
Seneca Mortgage Servicing LLC

P.O. Box 454
Depew, NY 14043
Attn: Payment Processing

INSURANCE INFORMATION
Seneca Mortgage Servicing LLC

ISAOA
PO Box 99591
Bellevue, WA 98009-9591
Phone: 866-745-9773
Fax: 855-205-5442

 

Website to submit insurance docs: 
www.ihavecoverage.com 

Email to submit insurance docs: 
Seneca@insurancetrackingcenter.com (this is a no-reply email)

TAX INFORMATION
Seneca Mortgage Servicing LLC

PO Box 2515
Covina, CA 91722-2515
Phone: 866-559-4774
Fax: 626-543-1945