Hours of Operation and Holidays

Standard Call Center Hours (ET)

Monday through Thursday: 9am to 6pm ET 
Friday: 8:15am to 5:00pm ET

2016 Office Closings:

  • January 1: New Year’s Day

  • January 18: Martin Luther King Jr. Day

  • February 15: Presidents Day

  • May 30: Memorial Day

  • July 4: Independence Day

  • September 5: Labor Day

  • October 10: Columbus Day

  • November 11: Veterans Day

  • November 24: Thanksgiving Day

  • December 26: Christmas Day (observed)

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