Seneca Customer Connection Tips
- Must contain between 8 and 30 characters
- Cannot contain spaces
- Cannot be the same as your username
- Must contain an upper and lower case letter characters
- Must contain at least 1 numeric character
- Must contain at least 1 special character: # $ % ( ) * @ ^ |
(Username cannot be changed once established): Must contain between 6 and 30 characters, cannot contain "special" characters, cannot contain spaces and cannot be the same as your password.
Please note, Seneca Customer Connection supports the following browsers:
- Internet Explorer 10+
- Microsoft Edge (all versions)
- Chrome 22+
- Firefox 11+
- Opera 12+
- Safari 5.1+
Lower versions are not supported.
To maintain a high level of security for our customers, users will not be able to access Seneca Customer Connection through the Windows XP or Windows 2003 Operating Systems, beginning on Sunday, April 12, 2015.
The option to Make a Payment is not available each day during the following blackout period.
- Blackout Start: 11:00 pm (EST)
- Blackout End: 1:00 am (EST)
10:00 pm EST (This is the time after which a draft requested today will be drafted the following business day)